2003-July, Colombo, Sri Lanka: At SANOG 2: <ul><li><b>DNS and Internet Mail Infrastructure</b> by Joe Abley [

PDF
/pubs/pres/SANOG/2/DNS.and.Mail.Service.Architectures.pdf
] <li><b>Making Internet Services Highly Available</b> by Joe Abley [

PDF
/pubs/pres/SANOG/2/Making.Internet.Services.Highly.Available.pdf
] </ul>